Having just completed my second 14 days stay this year, I wish to comment on the efficient, pleasant and friendly service provided by your front line staffs (waiters, waitresses, front desk, lounge, maids, trainees, etc). I travel around the world on a regular basis and I am pleased to say that because of the professionalism of your front line staffs, your hotel ranks among the best in my list.

People make all the difference. As we say, when you care about your employees, your employees care about your customers. Keep it up and see you again in 2009.